Service Now

ServiceNow is a platform-as-a-service, that allows for the operation of enterprise and technical management support systems, mainly IT Service Management and Help Desk functionality. In Terrabit, our service offers an extensive array of enterprise IT services and management solutions aimed at optimizing IT operations, automating workflows, and enhancing service delivery for both internal and external customers.

And now our association with them will give our clients an increased productivity, it will improve their service delivery and will enhance collaboration across internal departments. Our "ServiceNow partnership" is a collaboration between Terrabit and ServiceNow, where we help Implement and integrate ServiceNow solutions into our client’s existing systems, ensuring a smooth transition and effective use of the platform. Also, we will offer Consulting services to help organizations optimize their use of ServiceNow, tailoring workflows to meet specific business needs.

We will be able to automates routine tasks and processes, which reduces manual work and increases efficiency, providing robust reporting tools to track performance metrics and gain insights for our clients. ServiceNow will offer tools for managing IT services, incidents, and changes, improving response times and service quality. We can integrate various applications and services, allowing for seamless data flow across the organization, with shared workflows and real-time updates. Our clients will be able to customize workflows and processes to fit their specific needs, improving flexibility.

We provide a diverse range of modules and applications covering IT service management (ITSM), IT operations management (ITOM), IT business management (ITBM), customer service management (CSM), human resources service delivery (HRSD), and additional functionalities.