About our privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please scan through our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1.  Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:
Terrabit Consulting Sbh Bhd.

2.  Definition 
Data is anonymized if personal identity can never be traced by anyone, or if the personal identity could be recreated only with an unreasonable amount of time, expense and labour. 
Data subject under this Data Privacy Policy is any natural person whose data can be processed.  
Processing personal data means any process, with or without the use of automated systems, to collect, store, organize, retain, modify, query, use, forward, transmit, broadcast or combine and compare data. This also includes disposing of, deleting and blocking data and data storage media. 
Third parties are anyone apart from the data subject and the Data Controller. Transmission is all disclosure of protected data by the responsible entity to third parties. 
Highly sensitive data is data about racial and ethnic origin, political opinions, religious or philosophical beliefs, union membership or the health and sexual life of the data subject. Under national law, further data categories can be considered highly sensitive, or the content of the data categories can be constituted differently. 

3.  Personal data protection principles  
When processing personal data, the individual rights of the data subjects must be protected. Personal data must be collected and processed in a legal and fair manner. 
Personal data can be processed only for the resolution that was defined before the data was collected. Once data is collected and successive changes to the purpose are only possible to a limited extent and require confirmation. 
The data subject must be informed of how his/her data is being handled. In general, personal data must be collected directly from the individual concerned. When the data is collected, the data subject must either be aware of, or informed of: 

  • the identity of the Data Controller  
  • the purpose and objective of data processing
  • third parties or categories of third parties to whom the data might be transmitted.

4.  What personal data we collect If you are a Vendor / Service Provider / Business Partner/customer

  • To conduct due diligence / background checks mandated by legislation or Terrabit’s internal policies, requirements and practices
  • To facilitate the supply of products and services and support by vendors / service providers / business partners to Terrabit consulting.
  • To keep vendors / service providers / business partners updated on changes to Terrabit consulting’s policies
  • To evaluate the products and services provided by vendors / service providers / business partners to Terrabit
  • To facilitate interactions with Terrabit consulting.

Others

  • To evaluate applications for employment / job positions within Terrabit consulting.
  • To conduct due diligence/background checks on job applicants
  • To organise and manage events for community and charitable purposes
  • For security clearance / entry access into Terrabit consulting’s premises
  • We collect and use Personal Data only for purposes which you have consented to and for which we have been authorised.

5.  Protection of Personal Data

With reference to Personal Data, we have safeguards to protect against accidental or unauthorised access, collection, use, disclosure, copying, sharing, disposal, deletion, modification and other similar risks.

We do not sell or rent Personal Data that we collect from individuals, including our website visitors except in the course of or in connection with providing our products and services to our customers. 

We disclose, share and transfer Personal Data to the following parties for the following purposes:

  • To our agents/vendors/subcontractors/consultants/business partners for the purposes of providing products and services to our customers on our behalf.
  • To government and non-government authorities, agencies and/or regulators as required under law or under directions or orders from the government and non-government authorities, agencies and/or regulators for security, regulatory approvals or permits.
  • To event organisers and service providers to facilitate the planning of events / functions that Terrabit Consulting organises or is involved in.

6.  Updating or Correcting your Personal Data

Terrabit consulting takes reasonable measures to ensure that the Personal Data we collect about individuals is accurate and complete.  For this reason, if there is any change or update in Personal Data, we would like to know about these changes or updates.

If there is a change or an update in your Personal Data or if there is a need to correct any Personal Data of yours that we have, please write to us and provide us with the following details:

  • Your name
  • An address to contact you
  • The nature of our relationship with you
  • The Personal Data to be changed, updated or corrected
You may send your requests to our Data Protection Officer at the contact details listed in Contacting us above. We will endeavour to acknowledge the receipt of your request within seven working days after the date of receipt of your request.

As it is important to us that the Personal Data that we have about you is accurate and complete, it may be necessary for us to request for supporting documentation from you. We will contact you if we require supporting documentation from you.

There may be circumstances where we will not update or correct Personal Data, including:
  • The Personal Data is opinion data that is kept solely for an evaluative purpose; and
  • The Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

7.  How do we use these information

We may use the information we collect from you when you register, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

8. We use Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website.
You may set up your web browser to block cookies, which will, in turn, disable the pixel tags from monitoring your website visit. You may also remove cookies stored from your computer or mobile device. However, if you do block cookies and pixel tags, you may not be able to use certain features and functions of our websites.

Our websites might also contain links to other websites not maintained by Terrabit Consulting. This privacy policy applies only to Terrabit consulting’s websites. When visiting others’ websites, you should read their privacy policies regarding your use of their websites.

9. Updates to Policy

We may change or update portions of this Policy at any time and without prior notice to you. Please review this Policy from time to time so you are aware of any changes or updates to the notice. The effective date of this Policy is provided at the end of this document.

If you do not agree with any of the changes or updates to the Policy, you have the option of withdrawing your consent to our collection, use, disclosure and processing of your Personal Data (please refer to Section 6 above).

Effective Date: 01 January 2022.